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Buy Credits/en

428 bytes added, 14:48, 31 August 2023
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<span style="color: red;">Notice: </span> Currently credits can only be bought by Brazilians residentials.
 
Allows to buy credits that can be used to pay your monthly subscription, support tickets, transfer to others users and more.
If the chosen form of payment is billet, it will be sent by e-mail email to the user. If the email is not sent within 24 hours, you can send it through via the [[Buy Credits]] screen by selecting it from . To do this, locate the record for the current purchase in the ''Purchases'' table and click on the list of pending purchasesicon [[File:Print.png|width|20px|link=]].  
Tickets must be paid by the due date. The expiration date of the ticket is 10 days from the date of purchase. After expiration, a new purchase will be required.
Credit Purchase Home Screen:== How to buy credits ==
[[File:Compra de créditos+en-US.PNG]]
 == Step by step to purchase credits ==  In Select the '''Credits''' option on the [[Control Panel]], go to the [[Buy Credits|Credits]] option:
On the next In this screenyou can check all your previous purchases, your current credits, enter the amount monthly cost of credits you wantyour subscription, check and the total amount of date for the purchase and click next payment (When the '''Buy''' button:credits of your subscription will be discounted from your balance of available credits).
To buy credits, you must select the currency (if your country supports more than one currency on TaticView) and inform the number of credits you wish to acquire. The cost of your purchase will be displayed on the ''Purchase cost'' field.
If you choose bank slip as the payment method, you'll receive the bank slip in an e-mail email during the period of 24 hours.
In both forms of payment (ticket or credit card) you can track the status of the purchase through the pending purchase list on the '''Buy Credits''' screen. As soon as the payment is confirmed, you will receive an email alerting you and credits will be added to your account so you can configure your subscription as needed.
Changing this setting won't affect TaticView layout language.
 
=== <span id="PaymentRefused">Purchase refused by the financial entity</span> ===
 
In some situations, the financial entity may refuse your purchase. This is usually due to errors in completing the information on the TaticView payment screen.
 
If this occurs, we advise you to verify your data and try to pay again. If the problem persists, please keep in touch with our [https://support.taticview.com/?lang=en_US support].
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