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To change you password access [http://taticview.com taticview.com], login, select ''My Account'' option and click the ''Change password'' button.
==== I forgot my password, how do I retrieve it? ==== <!--T:19-->
<!--T:20-->
To reset your password, access [http://app.taticview.com taticview.com], click the ''Forgot your password?'' option and follow the in screen instructions.
==== For how long can I use the free account? ==== <!--T:21-->
=== Subscription === <!--T:34-->
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==== How long I can I stay in the free version of Taticviewbuy credits by credit card or debit card? ==== <!--T:3536-->It is currently not possible to purchase credits with credit and debit cards.
==== What happens if you do not have enough credits on monthly subscription of renewal? ==== <!--T:37-->
If on the day of the monthly renewal of your subscription you do not have enough credits you will be downgraded to the free version in a maximum of 5 days. If you reload credits in this period everything will continue to function normally.
==== What happen with my remaining credits if I cancel my subscription? ==== <!--T:38-->
Your credits will be available in your account for a future subscription. You can also transfer your credits to another user if you wish.
==== Can I change the configuration of the resources of my subscription at any time? ==== <!--T:39-->
Yes. You can change your feature setting anytime for more or less. A pro-rata calculation will be made to return the partial credits and a new monthly subscription will be created. You will have to have between credits and credit refunds enough for one month of the new configuration.
==== I did not pay the ticket that generated. What do I do ? ==== <!--T:40-->
No problem. If the ticket is expired, just generate a new purchase request.
==== I paid the ticket. I can cancel the purchase? ==== <!--T:41-->
Please contact [https://support.taticview.com/?lang=en_US support].
==== What is the expiration date of the Credit Purchase ticket? ==== <!--T:42-->
The ticket will have a period of 5 days to be paid after the purchase request.
==== I paid the ticket but my credits were not released? ==== <!--T:43-->
Please contact [https://support.taticview.com/?lang=en_US support].
==== How long it takes to release my credits after purchase for ticket? ==== <!--T:44-->
After payment will be processed and released the next business day.
==== What happens to my credit in the middle of the month I reduce my settings? ==== <!--T:45-->
You will get back the unused partial credits in the previous configuration.
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