Difference between revisions of "Retrieve your password"
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| − | To recover your forgot password, use the ''Forgot your password?'' option in the login dialog. A message will be sent to the registered | + | To recover your forgot password, use the ''Forgot your password?'' option in the login dialog. A message will be sent to the registered email address with instruction on how to reset your password. |
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| − | === <span id="EmailProblems"> | + | === <span id="EmailProblems">Did you not receive password change email ?=== <!--T:3--> |
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| + | If you do not found our email in your Inbox, check your junk email folder (SPAM), as some providers identify the password recovery email as spam, you may need to use webmail to access that folder. | ||
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| + | All emails that TaticView sends are sent by '''noreply@taticview.com'''. Search your inbox, look for the sender noreply@taticview.com. If our email is not in your inbox, please check the other folders, the message may have been moved by a spam filter or email rule, pointing to the folder with names like Spam, Junk, Junk, Items Deleted or Archive. | ||
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| − | + | If you still can't find the email in these folders, add '''noreply@taticview.com''' to your address book and request another password recovery email. | |
| − | + | If our tips don't work, please contact our team at https://support.taticview.com/open.php and we'll help you resolve this. | |
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| + | In addition, we've listed below some links from Gmail and Outlook that help resolve this issue on these platforms. | ||
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| + | * Gmail: https://support.google.com/mail/answer/7015314?hl=en | ||
| + | * Outlook: https://support.microsoft.com/en-us/office/email-is-missing-from-your-outlook-com-inbox-c70b4a9a-caa5-4e8c-a88a-3372215af25e | ||
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Latest revision as of 18:22, 19 September 2023
To recover your forgot password, use the Forgot your password? option in the login dialog. A message will be sent to the registered email address with instruction on how to reset your password.
Did you not receive password change email ?
If you do not found our email in your Inbox, check your junk email folder (SPAM), as some providers identify the password recovery email as spam, you may need to use webmail to access that folder.
All emails that TaticView sends are sent by noreply@taticview.com. Search your inbox, look for the sender noreply@taticview.com. If our email is not in your inbox, please check the other folders, the message may have been moved by a spam filter or email rule, pointing to the folder with names like Spam, Junk, Junk, Items Deleted or Archive.
If you still can't find the email in these folders, add noreply@taticview.com to your address book and request another password recovery email. If our tips don't work, please contact our team at https://support.taticview.com/open.php and we'll help you resolve this.
In addition, we've listed below some links from Gmail and Outlook that help resolve this issue on these platforms.
