Difference between revisions of "Buy Credits/pt-br"

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(Created page with "O pagamento da compra de créditos poderá ser efetuado através de <b>boleto</b> ou de <b>cartão de crédito</b>.")
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Atualmente a compra de créditos suporta somente a compra por boleto bancário
  
  
 
Compra de créditos para serem utilizados na assinatura mensal, suporte, distribuição de créditos para outros usuários, etc...
 
Compra de créditos para serem utilizados na assinatura mensal, suporte, distribuição de créditos para outros usuários, etc...
  
Atualmente a compra de créditos suporta somente a compra por boleto bancário
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O pagamento da compra de créditos poderá ser efetuado através de <b>boleto</b> ou de <b>cartão de crédito</b>.
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If the chosen form of payment is billet, it will be sent by e-mail to the user. If the email is not sent within 24 hours, you can send it through the [[Buy Credits]] screen by selecting it from the list of pending purchases.
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Tickets must be paid by the due date. The expiration date of the ticket is 7 days from the date of purchase. After expiration, a new purchase will be required.
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After payment confirmation, credits will be released to be used.
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The credit has a value determined monthly and can vary to more or less.
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[[File:Compra de créditos+pt-BR.PNG|link=]]
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==== Step by step to purchase credits ====
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In the [[Control Panel]], go to the [[Buy Credits]] option:
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[[File:Buy_credits_01_en-us.png|link=]]
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On the next screen, enter the amount of credits you want, check the total amount of the purchase and click the '''Buy''' button:
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[[File:Buy_credits_02_en-us.png|link=]]
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The '''Invoice Details''' screen will be displayed:
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[[File:Buy_credits_03_en-us.png|link=]]
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If it is your first purchase, you will be prompted to fill in the invoice details. In case you have already bought it, the data will be automatically filled. You can still change the data if you wish, using the '''Change Data''' button.
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By clicking '''Next''', the screen will appear for you to select the form of payment:
  
O crédito tem um valor determinado mensalmente podendo variar para mais ou menos.
 
  
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[[File:Buy_credits_04_en-us.png|link=]]
  
Após escolha da quantidade de créditos desejados será necessário confirmar os dados para cobrança e uma solicitação de compra será gerada.
 
  
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On this screen you can choose between payment via '''ticket''' or via '''credit card'''.
  
Assim que o boleto for gerado ele será enviado por email para o usuário.
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For payment by credit card, you must fill in the fields with the data of your card, and then click '''Next'''. For payment via ticket, simply select this payment method and click '''Next'''.
  
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The following screen will display the purchase summary:
  
Caso o email não for recebido em no máximo 24 horas será possível acessá-lo boleto pela lista de compras pendentes.
 
  
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[[File:Buy_credits_05_en-us.png|link=]]
  
Os boletos devem ser pagos até a data de vencimento. Após o vencimento eles não serão recebíveis e uma nova solicitação deverá ser gerada.
 
  
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To finish, just click '''Buy'''.
  
Boletos não pagos serão descartados em 7 dias.
 
  
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If the chosen form of payment was ticket, within 24 hours you will receive in your email the payment slip.
  
  
[[File:Compra de créditos+pt-BR.PNG|link=]]
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In both forms of payment (ticket or credit card) you can follow the status of the purchase through the pending purchases list on the [[Buy Credits]] screen.

Revision as of 17:35, 2 January 2018

Other languages:
English • ‎português do Brasil


Atualmente a compra de créditos suporta somente a compra por boleto bancário


Compra de créditos para serem utilizados na assinatura mensal, suporte, distribuição de créditos para outros usuários, etc...

O pagamento da compra de créditos poderá ser efetuado através de boleto ou de cartão de crédito.


If the chosen form of payment is billet, it will be sent by e-mail to the user. If the email is not sent within 24 hours, you can send it through the Buy Credits screen by selecting it from the list of pending purchases.

Tickets must be paid by the due date. The expiration date of the ticket is 7 days from the date of purchase. After expiration, a new purchase will be required.


After payment confirmation, credits will be released to be used.


The credit has a value determined monthly and can vary to more or less.


Compra de créditos+pt-BR.PNG


Step by step to purchase credits

In the Control Panel, go to the Buy Credits option:


Buy credits 01 en-us.png


On the next screen, enter the amount of credits you want, check the total amount of the purchase and click the Buy button:


Buy credits 02 en-us.png


The Invoice Details screen will be displayed:


Buy credits 03 en-us.png


If it is your first purchase, you will be prompted to fill in the invoice details. In case you have already bought it, the data will be automatically filled. You can still change the data if you wish, using the Change Data button.

By clicking Next, the screen will appear for you to select the form of payment:


Buy credits 04 en-us.png


On this screen you can choose between payment via ticket or via credit card.

For payment by credit card, you must fill in the fields with the data of your card, and then click Next. For payment via ticket, simply select this payment method and click Next.

The following screen will display the purchase summary:


Buy credits 05 en-us.png


To finish, just click Buy.


If the chosen form of payment was ticket, within 24 hours you will receive in your email the payment slip.


In both forms of payment (ticket or credit card) you can follow the status of the purchase through the pending purchases list on the Buy Credits screen.