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Solving blocked dashboards
There are some reasons that can block a dashboard execution, here we will help to solve them.
The dashboard owner has TaticView subscription problems
This can happen when you are trying to execute a dashboard created by other user, that is, a dashboard shared with you. In this case, the TaticView account of the dashboard creator has subscription problems. The solution depends of the this user actions, you need to contact him, warning him about the problem, so him can fix his subscription problems. The message show the dashboard owner email to help you to know who needs to be contacted.
Dashboard is being edited
This happens when you are trying to execute a dashboard while other user is editing it, when this user endes the edit procedure the dashboard will be available for execution again.
You are using resources that exceed your TaticView subscription
This means that your TaticView resources usage exceeded you actual subscription. At Subscription_Exceeded we explain this in more details.
Doubts ?
If you steal have some doubts, we can help you at our support page.