FAQ

Contents

TaticView Frequently Asked Questions

General

What is TaticView?

What are dashboards?

- Which information I need to provide to create an user account? - Is it possible to share dashboards with anyone? - Is my data safe in TaticView? - Can someone access my data without permission? - Can I delete my data stored in TaticView anytime? - How do I change my e-mail or password? - I forgot my password, how do I retrieve it? - For how long can I use the free account? - For how long can my account stay inactive? - How can I access TaticView? - My device or computer performance impact on TaticView usage? - How can I get support for TaticView?

Financial and subscription plans

What are the differences between the plans?

What are the differences between the free and paid plans?

What are features?

- How do I add features to customize my plan? - Which payment methods are accepted? - How do I get an Invoice copy? - How my credit card is charged? Is Paypal secure? - What happens when I upgrade/downgrade my subscription plan? - TaticView stores any of my payment information in some way? - Which currencies are accepted? - How the renew of my subscription is made? - Which day of month will my credit card be charged? - Why was my credit card declined? - How do I will be informed of credit card problems? - How do I solve possible credit card problems? - How do I replace my billing credit card? - How do I cancel my subscription? - What are your refund policies?