== Step by step How to purchase buy credits == <!--T:10-->
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In Select the '''Credits''' option on the [[Control Panel]], go to the [[Buy Credits|Credits]] option:
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[[File:Buy credits 01 en-us.png|link=]]
The '''Buy Credits''' screen will be displayed:
[[File:Buy credits 06 en-us.png|link=]]
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On this screen, you can see all your pending purchases, your current credits, the monthly cost of your subscription, and the date for the next screenpayment (When the credits of your subscription will be discounted from your balance of available credits). To buy credits, enter you must select the currency (if your country supports more than one currency on TaticView) and inform the amount number of credits you want, check the total amount wish to acquire. The cost of your purchase will be displayed on the purchase and click ''Purchase cost'' field. Select the option '''Buy''' buttonto continue your purchase process. You will be redirected to the following screen:
<!--T:14-->[[File:Buy credits 02 07 en-us.png|link=]]
<!--T:15-->The '''Invoice Details'Billing info'' screen will be displayed:. In case it is your first purchase, you'll be informed to fill your invoice data. Your data will be automatically filled if you have already made a purchase before. You can still alter the data through the [[Billing Data]] if you wish. Clicking next will display the payment screen.
The only payment method currently supported if your country is not Brazil (assigned on TaticView) is credit card.
<!--T:16-->[[File:Buy credits 03 en-usOn this screen, you can choose to pay through bank slip (Brazil only) or credit card.png|link=]]
To payments through bank slip (Brazil only), you must select this method of payment and then click ''Next''.
<!--T:17-->If it is your first purchaseTo payments through credit card, you will be prompted to must fill in the invoice details. In case you have already bought it, the data will be automatically filled. You can still change the data if you wishempty fields with your credit card information, using the ''and after select 'Change Data'Next'' button. The [[Billing Data|Billing Info]] screen appears.
<!--T:18-->By clicking '''Next'''If the country is Brazil, the screen following credit card data will appear for you to select the form of paymentbe requested:
<!--T:19-->[[File:Buy credits 04 en-us09.png|link=]]
<!--T:20-->On this screen you can choose between payment via '''ticket''' or via '''If the country is different from Brazil, the following credit card'''.data will be requested:
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For payment by credit card, you must fill in the fields with the data of your card, and then click '''Next'''. For payment via ticket, simply select this payment method and click '''Next'''.
[[File:Buy credits 08 en-us.png|link=]]
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The following screen will display the purchase summary:
Select ''Next'' after informing your credit card info.
<!--T:23-->[[File:Buy credits 05 en-usThe next screen will display a summary of your purchase where you can confirm if everything is correct.png|link=]]
<!--T[[File:24Buy credits 10 en-->To finish, just click '''Buy'''us.png|link=]]
<!--T:25-->If the chosen form of payment was ticket, within 24 hours you will receive in your email the payment slipClick on '''Buy''' to finish.
<!--T:26-->In both forms of If you choose bank slip as the payment (ticket or credit card) method, you can follow 'll receive the bank slip in an e-mail during the status period of the purchase through the pending purchases list on the [[Buy Credits]] screen24 hours.
In both forms of payment (ticket or credit card) you can track the status of the purchase through the pending purchase list on the '''Buy Credits''' screen. As soon as the payment is confirmed, you will receive an email alerting you and credits will be added to your account so you can configure your subscription as needed.
== Problems with the purchase of credits == <!--T:29-->