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<!--T:228--><span div style="colorfloat: redright;">Notice: __TOC__</spandiv> Currently credits can only be bought by Brazilians residentials.
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Allows to buy credits that can be used to pay your monthly subscription, support tickets, transfer to others users and more.
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The payment of the purchase of credits can be made through a <b>ticket</b> or a <b>credit card</b>.
<!--T:6-->If the chosen form of payment is billet, it will be sent by e-mail email to the user. If the email is not sent within 24 hours, you can send it through via the [[Buy Credits]] screen by selecting it from . To do this, locate the record for the current purchase in the ''Purchases'' table and click on the list of pending purchasesicon [[File:Print.png|width|20px|link=]].
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Tickets must be paid by the due date. The expiration date of the ticket is 10 days from the date of purchase. After expiration, a new purchase will be required.
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After payment confirmation, credits will be released to be used.
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The credit has a value determined monthly and can vary to more or less.
== How to buy credits == <!--T:410--> <!--T:11-->Select the '''Credits''' option on the [[Control Panel]]: <!--T:12-->[[File:Buy credits 01 en-us.png|link=]] <!--T:36-->The '''Buy Credits''' screen will be displayed: <!--T:37-->[[File:Compra de créditos+Buy credits 06 en-USus.PNGpng|link=]] <!--T:13-->In this screen you can check all your previous purchases, your current credits, the monthly cost of your subscription, and the date for the next payment (When the credits of your subscription will be discounted from your balance of available credits). <!--T:38-->To buy credits, you must select the currency (if your country supports more than one currency on TaticView) and inform the number of credits you wish to acquire. The cost of your purchase will be displayed on the ''Purchase cost'' field. <!--T:39-->Select the option '''Buy''' to continue your purchase process. You will be redirected to the following screen: <!--T:40-->[[File:Buy credits 07 en-us.png|link=]]
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The ''Billing info'' screen will be displayed. In case it is your first purchase, you'll be informed to fill your invoice data. Your data will be automatically filled if you have already made a purchase before. You can still alter the data through the [[Billing Data|Change billing info]] if you wish. Clicking next will display the payment screen.
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On this screen, you can choose to pay through bank slip (Brazil only) or credit card.
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To payments through credit card, you must fill the empty fields with your credit card information, and after select ''Next''.
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The next screen will display a summary of your purchase where you can confirm if everything is correct.
==== <span id="UnsupportedCurrencyForBrazilianCreditCard">Credit card issued in Brazil</span> ==== <!--T:30-->
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In this case, to use a credit card from Brazil to finish credits purchese, you can access [[User profile]] and change your country to Brazil, as shown on the image below.
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Then, it'll be possible to buy credits (Reais) with a credit card from Brazil.
=== <span id="PaymentRefused">Purchase refused by the financial entity</span> === <!--T:56-->
<!--T:57-->In both forms of payment (ticket or credit card) you can follow the status of some situations, the financial entity may refuse your purchase through . This is usually due to errors in completing the pending purchases list information on the [[Buy Credits]] TaticView payment screen.
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If this occurs, we advise you to verify your data and try to pay again. If the problem persists, please keep in touch with our [https://support.taticview.com/?lang=en_US support].
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