If the chosen form of payment is billet, it will be sent by e-mail email to the user. If the email is not sent within 24 hours, you can send it through via the [[Buy Credits]] screen by selecting it from . To do this, locate the record for the current purchase in the ''Purchases'' table and click on the list of pending purchasesicon [[File:Print.png|width|20px|link=]].  

== How to buy credits == <!--T:2710-->Credit Purchase Home Screen:

== Step by step to purchase credits == <!--T:1012-->[[File:Buy credits 01 en-us.png|link=]]

<!--T:1136-->In the [[Control Panel]], go to the [[The '''Buy Credits|Credits]] option''' screen will be displayed:

<!--T:1237-->[[File:Buy credits 01 06 en-us.png|link=]]

On In this screen you can check all your previous purchases, your current credits, the monthly cost of your subscription, and the date for the next screenpayment (When the credits of your subscription will be discounted from your balance of available credits). <!--T:38-->To buy credits, enter you must select the currency (if your country supports more than one currency on TaticView) and inform the amount number of credits you want, check the total amount wish to acquire. The cost of your purchase will be displayed on the purchase and click ''Purchase cost'' field. <!--T:39-->Select the option '''Buy'''to continue your purchase process. You will be redirected to the following screen:  <!--T:40-->[[File:Buycredits 07 en-us.png|link=]]  <!--T:41-->The ''Billing info''screen will be displayed. In case it is your first purchase, you' buttonll be informed to fill your invoice data. Your data will be automatically filled if you have already made a purchase before. You can still alter the data through the [[Billing Data|Change billing info]] if you wish. Clicking next will display the payment screen. <!--T:42-->The only payment method currently supported if your country is not Brazil (assigned on TaticView) is credit card. <!--T:43-->On this screen, you can choose to pay through bank slip (Brazil only) or credit card.

<!--T:1445-->[[File:Buy credits 02 en-usTo payments through credit card, you must fill the empty fields with your credit card information, and after select ''Next''.png|link=]]

<!--T:1849-->By clicking '''Next''', the screen will appear for you to select the form of payment[[File:Buy credits 08 en-us.png|link=]]

<!--T:1950-->[[File:Buy credits 04 en-usSelect ''Next'' after informing your credit card info.png|link=]]

<!--T:2152-->For payment by credit card, you must fill in the fields with the data of your card, and then click '''Next'''. For payment via ticket, simply select this payment method and click '''Next'''[[File:Buy credits 10 en-us.png|link=]]

<!--T:2253-->The following screen will display the purchase summary:Click on '''Buy''' to finish.

<!--T:2354-->[[File:Buy credits 05 en-usIf you choose bank slip as the payment method, you'll receive the bank slip in an email during the period of 24 hours.png|link=]]

== Problems with the purchase of credits == <!--T:2429-->To finish, just click '''Buy'''.

<!--T:2531-->If the chosen form of payment was ticketUnfortunately, for legal issues, within 24 hours you will receive in your email it is only possible to buy TaticVew credits with a credit card from Brazil when the payment slipselected currency is Real.

<!--T:2633-->In both forms of payment (ticket or credit card) you can follow the status of the purchase through the pending purchases list on the [[Buy CreditsFile:User profile img en-US.png|link=]] screen.

==== <span id="BrazilianCreditCardsProblemsPaymentRefused">Payment with credit card issued in BrazilPurchase refused by the financial entity</span> ====<!--T:56-->

<conteúdo!--T:57-->In some situations, the financial entity may refuse your purchase. This is usually due to errors in completing the information on the TaticView payment screen.