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If the chosen form of payment is billet, it will be sent by e-mail email to the user. If the email is not sent within 24 hours, you can send it through via the [[Buy Credits]] screen by selecting it from . To do this, locate the record for the current purchase in the ''Purchases'' table and click on the list of pending purchasesicon [[File:Print.png|width|20px|link=]].
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The credit has a value determined monthly and can vary to more or less.
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The '''Buy Credits''' screen will be displayed:
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[[File:Buy credits 06 en-us.png|link=]]
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To buy credits, you must select the currency (if your country supports more than one currency on TaticView) and inform the number of credits you wish to acquire. The cost of your purchase will be displayed on the ''Purchase cost'' field.
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Select the option '''Buy''' to continue your purchase process. You will be redirected to the following screen:
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[[File:Buy credits 07 en-us.png|link=]]
<!--T:41-->The ''Billing info'' screen will be displayed. In case it is your first purchase, you'll be informed to fill your invoice data. Your data will be automatically filled if you have already made a purchase before. You can still alter the data through the [[Billing Data|Change billing info]] if you wish. Clicking next will display the payment screen.
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The only payment method currently supported if your country is not Brazil (assigned on TaticView) is credit card.
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On this screen, you can choose to pay through bank slip (Brazil only) or credit card.
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To payments through bank slip (Brazil only), you must select this method of payment and then click ''Next''.
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To payments through credit card, you must fill the empty fields with your credit card information, and after select ''Next''.
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If the country is Brazil, the following credit card data will be requested:
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[[File:Buy credits 09.png|link=]]
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If the country is different from Brazil, the following credit card data will be requested:
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[[File:Buy credits 08 en-us.png|link=]]
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Select ''Next'' after informing your credit card info.
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The next screen will display a summary of your purchase where you can confirm if everything is correct.
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[[File:Buy credits 10 en-us.png|link=]]
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Click on '''Buy''' to finish.
<!--T:54-->If you choose bank slip as the payment method, you'll receive the bank slip in an e-mail email during the period of 24 hours.
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In both forms of payment (ticket or credit card) you can track the status of the purchase through the pending purchase list on the '''Buy Credits''' screen. As soon as the payment is confirmed, you will receive an email alerting you and credits will be added to your account so you can configure your subscription as needed.
Changing this setting won't affect TaticView layout language.
=== <span id="PaymentRefused">Purchase refused by the financial entity</span> === <!--T:56-->
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In some situations, the financial entity may refuse your purchase. This is usually due to errors in completing the information on the TaticView payment screen.
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If this occurs, we advise you to verify your data and try to pay again. If the problem persists, please keep in touch with our [https://support.taticview.com/?lang=en_US support].
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