Difference between revisions of "FAQ"

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(What are dashboards?)
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== TaticView Frequently Asked Questions ==
 
== TaticView Frequently Asked Questions ==
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=== General ===
 
=== General ===
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Dashboards are graphical representations of data sets. It consolidates and arrange data through objects resulting on a beautiful graphical presentation screen. Click to see some [[Dashboard Examples]].
 
Dashboards are graphical representations of data sets. It consolidates and arrange data through objects resulting on a beautiful graphical presentation screen. Click to see some [[Dashboard Examples]].
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==== Which information I need to provide to create an user account? ====
 
==== Which information I need to provide to create an user account? ====
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Your name and e-mail are the only mandatory information required for creating a user account. See [[Account Creation]] for more information.
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==== Is it possible to share dashboards with anyone? ====
 
==== Is it possible to share dashboards with anyone? ====
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You can only share dashboards with registered users, but you can send invitations asking others to join and see the content you want to share. For more information on sharing dashboards, see [[Share dashboards]].
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==== Is my data safe in TaticView? ====
 
==== Is my data safe in TaticView? ====
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Yes, TaticView respect your right of ownership over the content created and the data uploaded by you. The content created and the data stored by you are your property. For more information, see the [http://taticview.com taticview.com] Terms of Use and Privacy Policy.
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==== Can someone access my data without permission? ====
 
==== Can someone access my data without permission? ====
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No, your data and content are only available in your user account, except by the dashboards you shared. or more information, see the [http://taticview.com taticview.com] Terms of Use and Privacy Policy.
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==== Can I delete my data stored in TaticView anytime? ====
 
==== Can I delete my data stored in TaticView anytime? ====
  
==== How do I change my e-mail or password? ====
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Yes, you can delete any data uploaded or created in your account at anytime. See [[Edit main page|deleting data sources and dashboards]] for more information.
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==== How do I change my password? ====
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To change you password access [http://taticview.com taticview.com], login, select @My Account@ option and click the @Change password@ button.
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==== I forgot my password, how do I retrieve it? ====
 
==== I forgot my password, how do I retrieve it? ====
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To reset your password, access [http://taticview.com taticview.com], click the @Forgot your password?@ option and follow the in screen instructions.
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==== For how long can I use the free account? ====
 
==== For how long can I use the free account? ====
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=== Financial and subscription plans ===
 
=== Financial and subscription plans ===
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Revision as of 19:25, 19 August 2013


Contents

TaticView Frequently Asked Questions

General



What is TaticView?

What are dashboards?

Dashboards are graphical representations of data sets. It consolidates and arrange data through objects resulting on a beautiful graphical presentation screen. Click to see some Dashboard Examples.


Which information I need to provide to create an user account?

Your name and e-mail are the only mandatory information required for creating a user account. See Account Creation for more information.


Is it possible to share dashboards with anyone?

You can only share dashboards with registered users, but you can send invitations asking others to join and see the content you want to share. For more information on sharing dashboards, see Share dashboards.


Is my data safe in TaticView?

Yes, TaticView respect your right of ownership over the content created and the data uploaded by you. The content created and the data stored by you are your property. For more information, see the taticview.com Terms of Use and Privacy Policy.


Can someone access my data without permission?

No, your data and content are only available in your user account, except by the dashboards you shared. or more information, see the taticview.com Terms of Use and Privacy Policy.


Can I delete my data stored in TaticView anytime?

Yes, you can delete any data uploaded or created in your account at anytime. See deleting data sources and dashboards for more information.


How do I change my password?

To change you password access taticview.com, login, select @My Account@ option and click the @Change password@ button.


I forgot my password, how do I retrieve it?

To reset your password, access taticview.com, click the @Forgot your password?@ option and follow the in screen instructions.


For how long can I use the free account?

For how long can my account stay inactive?

How can I access TaticView?

My device or computer performance impact on TaticView usage?

How can I get support for TaticView?

Financial and subscription plans



What are the differences between the plans?

What are the differences between the free and paid plans?

What are features?

How do I add features to customize my plan?

Which payment methods are accepted?

How do I get an Invoice copy?

How my credit card is charged? Is Paypal secure?

What happens when I upgrade/downgrade my subscription plan?

TaticView stores any of my payment information in some way?

Which currencies are accepted?

How the renew of my subscription is made?

Which day of month will my credit card be charged?

Why was my credit card declined?

How do I will be informed of credit card problems?

How do I solve possible credit card problems?

How do I replace my billing credit card?

How do I cancel my subscription?

What are your refund policies?