FAQ

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Contents

TaticView Frequently Asked Questions

General

What is TaticView?

What are dashboards?

Which information I need to provide to create an user account?

Is it possible to share dashboards with anyone?

Is my data safe in TaticView?

Can someone access my data without permission?

Can I delete my data stored in TaticView anytime?

How do I change my e-mail or password?

I forgot my password, how do I retrieve it?

For how long can I use the free account?

For how long can my account stay inactive?

How can I access TaticView?

My device or computer performance impact on TaticView usage?

How can I get support for TaticView?

Financial and subscription plans

What are the differences between the plans?

What are the differences between the free and paid plans?

What are features?

How do I add features to customize my plan?

Which payment methods are accepted?

How do I get an Invoice copy?

How my credit card is charged? Is Paypal secure?

What happens when I upgrade/downgrade my subscription plan?

TaticView stores any of my payment information in some way?

Which currencies are accepted?

How the renew of my subscription is made?

Which day of month will my credit card be charged?

Why was my credit card declined?

How do I will be informed of credit card problems?

How do I solve possible credit card problems?

How do I replace my billing credit card?

How do I cancel my subscription?

What are your refund policies?