Difference between revisions of "Retrieve your password"

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(Não recebeu o email de troca se senha ?)
 
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To recover your forgot password, use the ''Forgot your password?'' option in the login dialog. A message will be sent to the registered e-mail address with instruction on how to reset your password.
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To recover your forgot password, use the ''Forgot your password?'' option in the login dialog. A message will be sent to the registered email address with instruction on how to reset your password.
  
  
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=== <span id="EmailProblems">Não recebeu o email de troca se senha ?===
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=== <span id="EmailProblems">Did you not receive password change email ?=== <!--T:3-->
  
Caso não receba nosso e-mail na Caixa de Entrada (Inbox), verifique no lixo eletrônico (SPAM) pois, alguns provedores identificam o e-mail de recuperação de senha como spam, pode ser que você precise usar o WEBMAIL para ter acesso a essa pasta.
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If you do not found our email in your Inbox, check your junk email folder (SPAM), as some providers identify the password recovery email as spam, you may need to use webmail to access that folder.
  
Todos os emails que o TaticView envia são enviados pelo endereço noreply@taticview.com. Faça uma busca em sua caixa de e-mails, procure pelo remetente noreply@taticview.com. Se o nosso e-mail não estiver na caixa de entrada, verifique as outras pastas, a mensagem pode ter sido movida por um filtro de spam ou regra de e-mail, direcionando para a pasta com nomes como Spam, Indesejadas, Lixo, Itens Apagados ou Arquivo.
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All emails that TaticView sends are sent by '''noreply@taticview.com'''. Search your inbox, look for the sender noreply@taticview.com. If our email is not in your inbox, please check the other folders, the message may have been moved by a spam filter or email rule, pointing to the folder with names like Spam, Junk, Junk, Items Deleted or Archive.
  
Se você ainda não encontrar o e-mail nessas pastas, adicione noreply@taticview.com ao seu catálogo de endereços e solicite outro e-mail de recuperação de senha.
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Se nossas dicas não surtirem efeito, entre em contato com a nossa equipe https://support.taticview.com/open.php que vamos ajudá-lo a resolver isso.
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If you still can't find the email in these folders, add '''noreply@taticview.com''' to your address book and request another password recovery email.
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If our tips don't work, please contact our team at https://support.taticview.com/open.php and we'll help you resolve this.
  
Além disso, listamos abaixo alguns links do Gmail e do Outlook que auxiliam a resolver este problema nestas plataformas.
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In addition, we've listed below some links from Gmail and Outlook that help resolve this issue on these platforms.
  
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* Gmail: https://support.google.com/mail/answer/7015314?hl=en
 
* Gmail: https://support.google.com/mail/answer/7015314?hl=en
* Outlook: https://support.microsoft.com/en-us/office/email-is-missing-from-your-outlook-com-inbox-c70b4a9a-caa5-4e8c-a88a-3372215af25e  
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* Outlook: https://support.microsoft.com/en-us/office/email-is-missing-from-your-outlook-com-inbox-c70b4a9a-caa5-4e8c-a88a-3372215af25e
 
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Latest revision as of 18:22, 19 September 2023

Other languages:
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To recover your forgot password, use the Forgot your password? option in the login dialog. A message will be sent to the registered email address with instruction on how to reset your password.


Login+en-US.PNG


Did you not receive password change email ?

If you do not found our email in your Inbox, check your junk email folder (SPAM), as some providers identify the password recovery email as spam, you may need to use webmail to access that folder.

All emails that TaticView sends are sent by noreply@taticview.com. Search your inbox, look for the sender noreply@taticview.com. If our email is not in your inbox, please check the other folders, the message may have been moved by a spam filter or email rule, pointing to the folder with names like Spam, Junk, Junk, Items Deleted or Archive.

If you still can't find the email in these folders, add noreply@taticview.com to your address book and request another password recovery email. If our tips don't work, please contact our team at https://support.taticview.com/open.php and we'll help you resolve this.

In addition, we've listed below some links from Gmail and Outlook that help resolve this issue on these platforms.