Difference between revisions of "Subscriptions"
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| − | <span style="color: red;">*</span> <span style="font-size: 11px;">This feature has been replaced by the <em>Users</em> feature, signatures created before this change will still feature the resources until their renewal.</span> | + | <span style="color: red;">*</span> <span style="font-size: 11px;">This feature has been replaced by the <em>Users to share</em> feature, signatures created before this change will still feature the resources until their renewal.</span> |
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Revision as of 11:53, 30 August 2017
TaticView can be hired through a monthly subscription. Subscriptions are managed through the Control Panel through the options:
TaticView has a free subscription, indefinitely, with all its features, providing the following initial configuration:
- Shares: 5 (old subscriptions)*
- Lines: 50.000
- Automatic data update: 1
- Users to share: 1
To extend these features, you need to hire a monthly subscription, prepaid, on which is calculated in credits from the desired configuration.
With functioning similar to a prepaid mobile phone, credits are purchased in packages and used to pay your monthly subscription.
On the Control Panel, you can configure resources according to your needs and will be informed of the monthly amount of credits and the monthly financial value based on the current price of the credit.
You need to buy a credit package that includes at least one month of subscription. The higher the package, more bonus you will get.
Monthly renewal
The renewal of the subscription is done monthly and will be automatic if you have enough credits.
If at the time of the renewal there are not enough credits for another month, you will be notified via email.
If you don't have enough credits to renew your subscription after five days, you will be downgraded to the free subscription.
Your data will not be lost, but the dashboards will not work until you adapt your subscription to the conditions of the free signature.
Configuration change
If your configuration is above or below your needs, you can change it at any time for more or less.
Every time the setting is changed there will be a pro-rata refund of unused credits, a new calculation will be made and a new monthly subscription period starts.
Purchase Credits
Credits are paid via ticket and the signature confirmation will be sent to your email.
If you do not receive the ticket by email, you can get it through the Control Panel.
Tickets not paid until expire date will be due, as well as the corresponding credits. A new credit purchase request must be made on Credits page.
After the identification of the payment by TaticView, credits are approved for use and an invoice service will be issued and sent by email.
A statement with all your credit transactions is available for consultation in the Transactions page.
* This feature has been replaced by the Users to share feature, signatures created before this change will still feature the resources until their renewal.
