Difference between revisions of "Blocked Dashboards/en"

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<div class="index-right">__TOC__</div>
 
<div class="index-right">__TOC__</div>
= Resolvendo bloqueios de Painéis =
 
  
Existem algumas situações em que um painel pode estar bloqueado para execução, aqui vamos te ajudar a resolvê-las.
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= Solving blocked dashboards =
  
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There are some reasons that can block a dashboard execution, here we will help to solve them.
  
== Painel em edição ==
 
<span id="DashboardInEditionStateException">
 
Isso corre quando você tentar executar um painel que esteja sendo editado por outro usuário, quando este usuário terminar a edição, você poderá executá-lo normalmente.
 
  
== O criador do painel está com problemas na sua assinatura TaticView ==
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== The dashboard owner has TaticView subscription problems ==
 
<span id="SubscriptionLimitExceededException">
 
<span id="SubscriptionLimitExceededException">
Isso pode ocorrer quando você tentar executar um painel criado por outra pessoa, ou seja, um painel compartilhado com você.
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This can happen when you are trying to execute a dashboard created by other user, that is, a dashboard shared with you.
Neste caso, a conta TaticView do usuário '''criador do painel''' está com problemas na assinatura.
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In this case, the TaticView account of the '''dashboard creator''' has subscription problems.
A solução é entrar em contato com este usuário avisando do problema, para que este regularize sua assinatura.
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The solution depends of the this user actions, you need to contact him, warning him about the problem, so him can fix his subscription problems.
A mensagem indica o email do dono do painel para ajudá-lo a saber quem deve ser contatado.
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The message show the dashboard owner email to help you to know  who needs to be contacted.
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== Dashboard is being edited ==
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<span id="DashboardInEditionStateException">
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This happens when you are trying to execute a dashboard while other user is editing it, when this user endes the edit procedure the dashboard will be available for execution again.
  
== Você está usando recursos que excedem sua assinatura TaticView==
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== You are using resources that exceed your TaticView subscription ==
 
<span id="FeatureAmountExceededException">
 
<span id="FeatureAmountExceededException">
Isso indica que a sua utilização dos recursos do  TaticView excedem a sua assinatura atual.
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This means that your TaticView resources usage exceeded you actual subscription.
Em [[Subscription_Exceeded/pt-br|Assinatura Excedida]] explicamos isso com mais detalhes
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At [[Subscription_Exceeded|Subscription_Exceeded]] we explain this in more details.
  
== Dúvidas ? ==
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== Doubts ? ==
Caso ainda tenha dúvidas e precise de ajuda, estamos sempre a disposição no [https://support.taticview.com/ nosso suporte].
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If you steal have some doubts, we can help you at our [https://support.taticview.com/ support page].

Latest revision as of 13:44, 15 April 2023

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Solving blocked dashboards

There are some reasons that can block a dashboard execution, here we will help to solve them.


The dashboard owner has TaticView subscription problems

This can happen when you are trying to execute a dashboard created by other user, that is, a dashboard shared with you. In this case, the TaticView account of the dashboard creator has subscription problems. The solution depends of the this user actions, you need to contact him, warning him about the problem, so him can fix his subscription problems. The message show the dashboard owner email to help you to know who needs to be contacted.


Dashboard is being edited

This happens when you are trying to execute a dashboard while other user is editing it, when this user endes the edit procedure the dashboard will be available for execution again.

You are using resources that exceed your TaticView subscription

This means that your TaticView resources usage exceeded you actual subscription. At Subscription_Exceeded we explain this in more details.

Doubts ?

If you steal have some doubts, we can help you at our support page.