Difference between revisions of "Subscriptions"

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TaticView can be hired through monthly subscription.
Taticview has a free version, which make available a good configuration (volume of data and number of shares) for novice users, indefinitely, with all its features.
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Subscriptions are managed through the [[Control Panel]] through the options:
  
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* [[Customize Subscription|Set up your subscription]]
If you wish to extend the configuration of your Taticview, you will need to upgrade to the paid version.
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* [[Buy Credits|Credits]]
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* [[Extract|Transactions]]
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* [[Invoices]]
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* [[Transfer|Credit Transfer]]
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* [[Billing Data|Billing Info]]
  
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The upgrade to the paid version of Taticview is made through a subscription.
 
  
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Taticview has a free signature, indefinitely, with all its features, providing the following initial configuration:
By hiring (or changing) a subscription, you should choose the settings for data volume, qty shares etc ..
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* [[Subscription Features|Data Sources]]: 2
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* [[Subscription Features|Number of records]]: 50.000
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* [[Subscription Features|Sent shares]]: 5
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* [[Subscription Features|Received shares]]: 3
  
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The subscription price is calculated according to the this selected setting.
 
  
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To extend these features you need to hire a monthly subscription, prepaid, which is calculated in credits from the desired configuration.
Payment of subscription is made with credits, which must be purchased in "packages" on page [[Buy Credits]].
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With functioning similar to a prepaid mobile phone, credits are purchased in [[Buy Credits|packages]] and used to pay your monthly subscription.
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On the [[Control Panel]] you configure resources according to your needs and will be informed of the monthly amount in credits and the monthly financial value based on the current price of the credit.
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You need to buy a credit package that includes at least one month of subscription. The higher the package, more bonus you will get.
  
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Several credit packages offer bonuses (additional credits).
 
  
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Monthly renewal
The renewal of subscription is monthly and will be automatic if you have sufficient credits on your account.
 
  
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The renewal of the subscription is done monthly and will be automatic if you have enough credits.
If at the time of automatic renewal, the amount of credits on your account is insufficient, you will be notified via email.
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If at the time of the renewal there is not enough credits for another month, you will be notified via email.
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If five days after there is no credit enough to renew, you will be downgraded to the free subscription.
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Your data will not be lost, but the dashboards will not work until you adapt your subscription to the conditions of the free signature.
  
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Hiring additional resources in Taticview can be performed incrementally, as the demands are increasing.
 
  
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Configuration change
Similarly, if the demands decrease, you can reduce your setup and consequently the price in credits of signature.
 
  
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If your configuration is above or below your need you can change it at any time for more or less.
Credits are paid via ticket and the signature confirmation of the act, he (ticket) will be sent to your email.
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Every time the setting is changed there will be a pro-rata refund of unused credits, a new calculation will be made and a new monthly subscription period starts.
  
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If the ticket is not received by email, you can get it through your signature [[Control Panel]].
 
  
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Purchase Credits
Tickets unpaid until maturity expire, as well as credits. A new credit purchase request must be made in [[Buy Credits]] page.
 
  
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Credits are paid via ticket and the signature confirmation will be sent to your email.
After the identification of the payment of the ticket by Taticview, credits are released for use and an invoice will be issued and sent by e-mail.
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If you do not receive the ticket by email, you can get it through the [[Control Panel]].
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Tickets not paid until expire date will be due, as well as the corresponding credits. A new credit purchase request must be made on [[Buy Credits|Credits]] page.
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After the identification of the payment by Taticview, credits are approved for use and an invoice service will be issued and sent by email.
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A statement with all your credit transactions is available for consultation in the [[Extract|Transactions]] page.
  
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The settings of the signatures can be changed at any time by recalculating the amount of required monthly credits.
 
 
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Every time the setting is changed there will be a pro-rata refund of unused credits, a new calculation will be a new monthly subscription period started.
 
 
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An extract with all transactions is available for consultation at [[Extract]] page.
 
 
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Support tickets are exclusive for paid subscribers and should be created through osticket in https://support.taticview.com/ page.
 
 
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Free version users of Taticview may ask questions through the forum page https://forum.taticview.com/, and [[FAQ]] (Frequently Asked Questions).
 
 
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Subscriptions are managed through the [[Control Panel]].
 
  
 
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Revision as of 12:24, 3 March 2016

TaticView can be hired through monthly subscription. Subscriptions are managed through the Control Panel through the options:


Taticview has a free signature, indefinitely, with all its features, providing the following initial configuration:


To extend these features you need to hire a monthly subscription, prepaid, which is calculated in credits from the desired configuration. With functioning similar to a prepaid mobile phone, credits are purchased in packages and used to pay your monthly subscription. On the Control Panel you configure resources according to your needs and will be informed of the monthly amount in credits and the monthly financial value based on the current price of the credit. You need to buy a credit package that includes at least one month of subscription. The higher the package, more bonus you will get.


Monthly renewal

The renewal of the subscription is done monthly and will be automatic if you have enough credits. If at the time of the renewal there is not enough credits for another month, you will be notified via email. If five days after there is no credit enough to renew, you will be downgraded to the free subscription. Your data will not be lost, but the dashboards will not work until you adapt your subscription to the conditions of the free signature.


Configuration change

If your configuration is above or below your need you can change it at any time for more or less. Every time the setting is changed there will be a pro-rata refund of unused credits, a new calculation will be made and a new monthly subscription period starts.


Purchase Credits

Credits are paid via ticket and the signature confirmation will be sent to your email. If you do not receive the ticket by email, you can get it through the Control Panel. Tickets not paid until expire date will be due, as well as the corresponding credits. A new credit purchase request must be made on Credits page. After the identification of the payment by Taticview, credits are approved for use and an invoice service will be issued and sent by email. A statement with all your credit transactions is available for consultation in the Transactions page.