Subscriptions
Taticview has a free version, which make available a good configuration (volume of data and number of shares) for novice users, indefinitely, with all its features.
If you wish to extend the configuration of your Taticview, you will need to upgrade to the paid version.
The upgrade to the paid version of Taticview is made through a subscription.
By hiring (or changing) a subscription, you should choose the settings for data volume, qty shares etc ..
The subscription price is calculated according to the this selected setting.
Payment of subscription is made with credits, which must be purchased in "packages" on page Buy Credits.
Several credit packages offer bonuses (additional credits).
The renewal of subscription is monthly and will be automatic if you have sufficient credits on your account.
If at the time of automatic renewal, the amount of credits on your account is insufficient, you will be notified via email.
Hiring additional resources in Taticview can be performed incrementally, as the demands are increasing.
Similarly, if the demands decrease, you can reduce your setup and consequently the price in credits of signature.
Credits are paid via ticket and the signature confirmation of the act, he (ticket) will be sent to your email.
If the ticket is not received by email, you can get it through your signature Control Panel.
Tickets unpaid until maturity expire, as well as credits. A new credit purchase request must be made in Buy Credits page.
After the identification of the payment of the ticket by Taticview, credits are released for use and an invoice will be issued and sent by e-mail.
The settings of the signatures can be changed at any time by recalculating the amount of required monthly credits.
Every time the setting is changed there will be a pro-rata refund of unused credits, a new calculation will be a new monthly subscription period started.
An extract with all transactions is available for consultation at Extract page.
Support tickets are exclusive for paid subscribers and should be created through osticket in https://support.taticview.com/ page.
Free version users of Taticview may ask questions through the forum page https://forum.taticview.com/, and FAQ (Frequently Asked Questions).
Subscriptions are managed through the Control Panel.
